Whiss spotlights incidents of Harassment in a Retail Chain Store

Customer Case Study
A photo to represent this Whiss case study

"I work in one of the international locations of a UK-based retail brand. My manager had been making inappropriate comments and pressuring me to go on dates with him for months. I was scared to escalate it because I didn’t think HQ in the UK would believe someone overseas.

A colleague told me about Whiss. I was able to report the harassment in Spanish, add screenshots of the messages, and select my specific store location. It felt reassuring that I didn’t have to go through HR at my location directly.

After an internal investigation, the manager was suspended and later dismissed. HR also rolled out anti-harassment training across stores. I now feel safer, and I didn’t have to jeopardise my job to get there."

Industry: 
Retail

User Role: 
Store Assistant

Location: 
Madrid, Spain (Reporting to UK HQ)